Delivery process and returns
Delivery
Packages are generally dispatched within 2 days after confirmation of your payment and are shipped via USPS Priority. We will provide you with a link to track your package online.
Confirmation about your shipment will be received to your email address.
Shipping fees include handling and packing fees as well as Delivery costs.
Boxes are amply sized and your items are well-protected.
Returns
Our return policy is 14 days and is effective from the time you receive the order.
If you would like to return your order or items from your order, please notify us within 7 days of receiving your it.
To consider a return or exchange, the following conditions are required:
- The item must be unused and in the same condition and original packaging in which you received it. This applies not only to the product itself, but also to any packaging and materials that accompany the product. Items shipped to us without our approval or shipped more than 15 days after receiving, or without confirmation of order are non-refundable.
- Please contact us at posipglassware@gmail.com for confirmation of your return. When contacting us, please indicate the reason for the return.
- Shipping charges charged on your order are non-refundable.
- Return shipping costs are at the buyer's expense.
- Refunds after confirmation of receipt and confirmation of compliance with the reasons for the return will be issued within 7 business days.